COVID-19: What we are doing

April 2, 2020

Rocky Mountain Collision is taking the current pandemic very seriously. While this crisis continues to affect everyone, we also understand that every day essential service must adapt and conform to this new temporary way of life. Here is what we are doing to protect the health and safety of our staff and clients while working hard to prove the essential services that keep people and industry on the road:

  • Our mobile estimation service allows us to come to you and provide estimates without having to leave your home and maintain social distance.
  • We continue to provide vehicle pick up and drop off services as part of our efforts to provide contact-free services.
  • Need a courtesy car? We rigorously sanitize and disinfect our courtesy vehicles from top to bottom to ensure your safety and peace of mind.
  • We will continue to provide single person pick up and deliveries with proactive measures that protect you and our staff.
  • We monitor, adapt and implement our health authority’s most stringent recommendations.

In addition to taking these necessary precautions, we also know that financial hardship is a reality for many people in this situation. That’s why we are also adopting a few new policies to help those affected during this crisis:

  • We will DEFER your insurance deductible for up to 90 days.*
  • We will also be including a full detailing and sanitation service on all vehicles NO COST upon completion of your vehicle service.

We would like to thank you for your years of support of Rocky Mountain Collision and we look forward to serving you throughout these difficult times. If you have questions, please don’t hesitate to contact us at (778) 517-8200.

*Does not apply to ICBC claims.

Phone: (778)517-8200 Hours of Operation: Monday to Friday 8:00 a.m - 5:00 p.m.